frequently asked questions
GIFTS AND CUSTOM HANDKERCHIEFS
What is the turn around time for handkerchief keepsakes?
Please allow 5 business days for your personalized items to be crafted and shipped.
Non personalized items ship next business day.
What countries do you ship to?
We ship worldwide. We ship USPS, which will deliver the parcel to your local postal authority. If you are outside of the United States please note that shipping to you country may take 3-4 weeks (depending on the efficacy of your postal system and customs office). So please allow plenty of time for the safe delivery of your items. Your country of origin may apply customs fees or a Value Added Tax to your item at the time of import. Those fees are your responsibility. Please check with your local post office, they should be able to give you the appropriate break down of potential fees associated with importing an item.
How do you ship?
We ship USPS
Can I return my item?
Due to the personal nature of our items we do not offer returns on personalized items.
If your item happens to be lost or damaged in transit, please contact us so we can proceed with either refunding or reproducing your order.
How can I care for my printed handkerchief?
Because handkerchiefs are delicate by nature, Grandma's advice (and ours) is to hand wash items in cool water avoiding harsh detergents. Machine washing and drying could distort your handkerchief's size, shape and vibrancy. Please allow to air dry and feel comfortable ironing as needed.
But feel comfortable to use these! The image and message are printed directly onto the fabric. This is not a decal or temporary printing situation!
I still have questions?
Contact us here and we will be more than happy to answer them!
Please allow 5 business days for your personalized items to be crafted and shipped.
Non personalized items ship next business day.
What countries do you ship to?
We ship worldwide. We ship USPS, which will deliver the parcel to your local postal authority. If you are outside of the United States please note that shipping to you country may take 3-4 weeks (depending on the efficacy of your postal system and customs office). So please allow plenty of time for the safe delivery of your items. Your country of origin may apply customs fees or a Value Added Tax to your item at the time of import. Those fees are your responsibility. Please check with your local post office, they should be able to give you the appropriate break down of potential fees associated with importing an item.
How do you ship?
We ship USPS
Can I return my item?
Due to the personal nature of our items we do not offer returns on personalized items.
If your item happens to be lost or damaged in transit, please contact us so we can proceed with either refunding or reproducing your order.
How can I care for my printed handkerchief?
Because handkerchiefs are delicate by nature, Grandma's advice (and ours) is to hand wash items in cool water avoiding harsh detergents. Machine washing and drying could distort your handkerchief's size, shape and vibrancy. Please allow to air dry and feel comfortable ironing as needed.
But feel comfortable to use these! The image and message are printed directly onto the fabric. This is not a decal or temporary printing situation!
I still have questions?
Contact us here and we will be more than happy to answer them!
INVITATION ORDERING
What is included with our printed handkerchief invitations?
All of our invitations come complete with the following elements to round out your invitation suite:
The Printed Handkerchiefs
The RSVP Card
The RSVP Card Envelope
One Insert Card
The Mailing Envelope
-------AND-------
Assembly with your choice of enclosure (band or tag and twine)
Can we change the wording or font on the invitations to fit our needs?
Absolutely! Every event is different and we are here to give you the most perfect invitation ever!
How does the design process work?
Once your purchase is finalized and your details received, we will create a digital proof of your design to review and approve prior to the crafting of your invitations. We love this part, because we get to know you and your style! Chances are we will have a mighty long email chain at the end of this process (we may even become social media fam)!!!
Can you do a custom design for us?
If you are looking to have something special (such as a custom monogram or venue rendering) created, please inquire about our bespoke design process, which starts at $75.00 USD. This is subject to availability, as our commissioned projects fill up quickly
.
What is the turn around time for invitations?
Please allow 4-6 weeks for your invitations to be designed and crafted.
I’m actually a graphic artist extraordinaire (or I have a friend who is), can we submit a custom design for you to print ?
Heck yes! No additional fees apply, just be sure to email us the design file. Chances are we will have communicated and arranged all the details!
What countries do you ship to?
We ship worldwide. We ship USPS, which will deliver the parcel to your local postal authority. If you are outside of the United States please note that shipping to you country may take 3-4 weeks (depending on the efficacy of your postal system and customs office). So please allow plenty of time for the safe delivery of your items. Your country of origin may apply customs fees or a Value Added Tax to your item at the time of import. Those fees are your responsibility. Please check with your local post office, they should be able to give you the appropriate break down of potential fees associated with importing an item.
Can you accommodate rush orders?
We often can if the time frame is within reason. There is an additional rush service fee. Contact us directly for more information.
How can we contact you?
Email typically works best. Email us here. Also, we have studio hours M-F 9-5 EST where we can be reached at 570.415.0255
Can you address the guest’s addresses on the invitation’s mailing envelopes?
Sure can! Addressing Service is $1.00/ envelope. It is digitally printed with the corresponding fonts of your invitation suite. Please take note this is DIGITAL calligraphy and NOT handwritten calligraphy. We have a spreadsheet template for you to populate your guest’s addresses which we can forward to you so we can have all the info me need in the format that we need it in! You can also speak with your designer if you have a preexisting spreadsheet or concerns.
I really like a certain invitation style, but it is pictured on a straight edge hanky, I would really prefer it to be on a scalloped edge, any chance on swapping them out?
Absolutely! In fact, the straight edge hankies and the scalloped edge hankies are the same price, so it is totally up to you which one you prefer! We also offer a lace edge handkerchief, although that handkerchief is a bit more expensive, she is stunning!!
We already purchased our invitations but would like to add some additional stationery and addressing to our order, is it too late?!
Nope! We can and will be happy to add extras to your order, we will invoice you directly for add on’s.
Can my mother or wedding planner call you, I'm super busy?
Yes, we love Mom's (and planners too)!
I still have questions?
Contact us here and we will be more than happy to answer them!
All of our invitations come complete with the following elements to round out your invitation suite:
The Printed Handkerchiefs
The RSVP Card
The RSVP Card Envelope
One Insert Card
The Mailing Envelope
-------AND-------
Assembly with your choice of enclosure (band or tag and twine)
Can we change the wording or font on the invitations to fit our needs?
Absolutely! Every event is different and we are here to give you the most perfect invitation ever!
How does the design process work?
Once your purchase is finalized and your details received, we will create a digital proof of your design to review and approve prior to the crafting of your invitations. We love this part, because we get to know you and your style! Chances are we will have a mighty long email chain at the end of this process (we may even become social media fam)!!!
Can you do a custom design for us?
If you are looking to have something special (such as a custom monogram or venue rendering) created, please inquire about our bespoke design process, which starts at $75.00 USD. This is subject to availability, as our commissioned projects fill up quickly
.
What is the turn around time for invitations?
Please allow 4-6 weeks for your invitations to be designed and crafted.
I’m actually a graphic artist extraordinaire (or I have a friend who is), can we submit a custom design for you to print ?
Heck yes! No additional fees apply, just be sure to email us the design file. Chances are we will have communicated and arranged all the details!
What countries do you ship to?
We ship worldwide. We ship USPS, which will deliver the parcel to your local postal authority. If you are outside of the United States please note that shipping to you country may take 3-4 weeks (depending on the efficacy of your postal system and customs office). So please allow plenty of time for the safe delivery of your items. Your country of origin may apply customs fees or a Value Added Tax to your item at the time of import. Those fees are your responsibility. Please check with your local post office, they should be able to give you the appropriate break down of potential fees associated with importing an item.
Can you accommodate rush orders?
We often can if the time frame is within reason. There is an additional rush service fee. Contact us directly for more information.
How can we contact you?
Email typically works best. Email us here. Also, we have studio hours M-F 9-5 EST where we can be reached at 570.415.0255
Can you address the guest’s addresses on the invitation’s mailing envelopes?
Sure can! Addressing Service is $1.00/ envelope. It is digitally printed with the corresponding fonts of your invitation suite. Please take note this is DIGITAL calligraphy and NOT handwritten calligraphy. We have a spreadsheet template for you to populate your guest’s addresses which we can forward to you so we can have all the info me need in the format that we need it in! You can also speak with your designer if you have a preexisting spreadsheet or concerns.
I really like a certain invitation style, but it is pictured on a straight edge hanky, I would really prefer it to be on a scalloped edge, any chance on swapping them out?
Absolutely! In fact, the straight edge hankies and the scalloped edge hankies are the same price, so it is totally up to you which one you prefer! We also offer a lace edge handkerchief, although that handkerchief is a bit more expensive, she is stunning!!
We already purchased our invitations but would like to add some additional stationery and addressing to our order, is it too late?!
Nope! We can and will be happy to add extras to your order, we will invoice you directly for add on’s.
Can my mother or wedding planner call you, I'm super busy?
Yes, we love Mom's (and planners too)!
I still have questions?
Contact us here and we will be more than happy to answer them!
